• Refund will be considered only if customer mail us at services@grsystems.co.in within 2 hour of payment. No refund shall be entertained after expiry of two hour from the time of payment.

• No refund shall be made if data provided by customer is incorrect. However, if customer mail us within an hour of ordering the report, we will consider the changes to be made.

• Once the report is delivered to customer, no refund shall be made.

• All eligible refunds shall be made within seven business days from the date of receipt of request. However, the same is subject to transaction and processing time taken by bank/payment gateway

• In case of double payment made by mistake against the single order, one payment will be refunded.

• All refunds will be made after deducting the transaction charges levied by the bank and / or the payment gateway, or any other charges that may have been borne by services@grsystems.co.in processing and / or delivering the service, as applicable.